Personal policy

We take your privacy seriously and this privacy statement explains how we do this. (collectively, "we" or "our") collect, use, share and process your information.

Collection and use of personal data

Personal data is information that can be used to directly or indirectly identify you. Personal data also includes anonymous data that can be used to directly or indirectly identify you. Personal Data does not include data that has been anonymized or permanently aggregated so that we can no longer identify you together with or combined with other information.

Promote safety and security

We respect the principles of legality, legality and transparency, use and process the least important data within a limited framework, and take technical and administrative measures to protect data security. We use personal data to authenticate user accounts and activity and improve security, such as by monitoring for fraud and investigating suspected or potentially illegal activity or violations of our terms or policies. This processing is based on our legitimate interests in contributing to the security of our products and services.

Below is a description of the types of personal data we collect and how we use it:

What personal data do we collect?

1. Information you provide:

We collect personal data that you provide when you use our products and services or interact with us, such as when you create an account, contact us, participate in online surveys, use our online help or online chat tools. If you make a purchase, we collect personal data related to that purchase. This data includes your payment data, such as your credit or debit card number and other card information, as well as account and other identifying information, as well as billing details, shipping and contact information.

2. Data related to the use of our services and products:

When you visit our website, we may collect information about the type of device you use, your unique device identifier, your device's IP address, your operating system, the type of Internet browser you use, usage information, diagnostic information and location information. your computer. , telephone or other device on which you install or access our products or services. If applicable, our Services may use GPS, your IP address and other technologies to determine the approximate location of your device so that we can improve our products and services.

How we use your personal data

Generally, we use personal data to provide, improve and develop our products and services, communicate with you, provide you with targeted advertising and services, and protect ourselves and our customers.

1. To provide, improve and develop our products and services:

We use personal data to help us provide, improve and develop our products, services and advertising. This includes using personal data for purposes such as data analysis, research and auditing. This processing is based on our legitimate interests in providing you with products and services and ensuring the continuity of our activities. If you enter a competition or other promotion, we may use the personal data you provide to administer the program. Some of these activities have additional rules, which may contain more details about how we use personal data; therefore, we encourage you to read these rules carefully before participating.

2. Communicate with you:

With your prior express consent, we may use personal data to send you marketing communications about our products and services, communicate with you about your account or transactions, and inform you of our policies and terms. If you no longer wish to receive email communications for marketing purposes, please contact us to unsubscribe. We may also use your data to process and respond to your request when you contact us. With your prior express consent, we may share your personal data with third party partners who may send you marketing information about their products and services. With your prior express consent, we may use your personal data to personalize your experience with our products and services and third-party websites and applications, and to determine the effectiveness of our promotional campaigns.

Note: For the above data use that requires your prior explicit consent, please note that you can withdraw your consent by contacting us.

Cookies are small pieces of text used to store information in web browsers. They are widely used to store and receive credentials and other information on computers, phones, and other devices. We also use other technologies for similar purposes, including data we store on your web browser or device, identifiers associated with your device, and other software. In this cookie statement, we refer to all of these technologies as "cookies".

Use of cookies

We use cookies to provide, protect and improve our products and services, including to personalize content, serve and measure advertising, understand user behavior and provide a safer experience. Please note that the specific cookies we use vary depending on the websites and services you use.

Disclosure of Personal Information

We provide certain personal data to strategic partners who work with us to provide our products and services or help us market our products to customers. Personal data will only be shared with these companies for the purpose of providing or improving our products, services and advertising; this information will not be shared with third parties for their own marketing purposes without your prior express consent.

Disclosure or storage, transfer and processing of data

1. Comply with legal obligations:

Due to mandatory legislation in the European Economic Area or in the country where the user is located, certain legal acts exist or have taken place and certain legal obligations must be fulfilled. Processing of personal data for residents of the European Economic Area - As set out below, if you are a resident of the European Economic Area (EEA), our processing of your personal data will be lawful: Whenever we ask for your consent, for example, your Personal data will be processed in accordance with Article 6(1) of the EU General Data Protection Regulation (GDPR). 1) EU General Data Protection Regulation (GDPR).

2. In order to perform or correctly apply this section:

We may share personal data with all of our affiliates. In the event of a merger, reorganization, acquisition, joint venture, transfer, spin-off, transfer or sale or disposal of all or part of our business, including bankruptcy or similar proceedings, we may transfer all personal data to the relevant third party. We may also disclose personal information if we determine in good faith that such disclosure is reasonably necessary to protect our rights and enforce available legal remedies, enforce our terms and conditions, investigate fraud, or protect our business or our users .

3. Legal Compliance and Protection of Security or Other Rights

We may be required to disclose personal data in response to laws, legal proceedings, litigation and/or requests from public and governmental authorities within or outside your country of residence. We may also disclose personal data if we determine that such disclosure is necessary or appropriate in connection with national security, law enforcement or other matters of public importance.

children

Our products and services are intended for adults. Therefore, we do not knowingly collect, use or disclose data from children under 16 years of age. If we learn that we have collected personal data from a child under the age of 16 or the appropriate minimum age (depending on jurisdiction), we will take steps to delete that data as quickly as possible. If you become aware that a child under 16 has provided us with Personal Data, please contact us immediately.

your rights

We take reasonable steps to ensure that your personal data is accurate, complete and up-to-date. You have the right to access, correct or delete the personal data we collect. You also have the right to restrict or object to further processing of your personal data at any time. You have the right to receive your personal data in a structured and standardized format. You may submit a complaint regarding the processing of your personal data to the competent data protection authority. To protect the confidentiality and security of your personal data, we may ask you to provide data so that we can confirm your identity and your right to access that data, and to search and provide you with the personal data we hold. . In some circumstances, applicable legal or regulatory requirements permit or require us to retain or delete some or all of the personal data we hold. You can exercise your rights by contacting us. We will respond to your request within a reasonable period of time (at least 30 days).

Third Party Websites and Services

If a customer provides a link to a third-party website with which we have a relationship, we have no obligation or liability with respect to this policy as such third party's privacy policy. Our websites, products and services may contain links to, or provide you with access to, third-party websites, products and services. We are not responsible for the privacy practices of these third parties or the information or content of their products and services. This privacy statement applies only to data we collect through our products and services. We encourage you to read the privacy policies of third parties before using their websites, products or services.

Security, integrity and data retention

We use reasonable technical, administrative and physical security measures designed to protect and help prevent unauthorized access to your data and to correctly use the data we collect. We will retain your personal data for as long as necessary to fulfill the purposes described in this privacy statement, unless a longer retention period is required or permitted by law.

Changes to this Privacy Statement

We may change this privacy statement from time to time due to new technologies, industry practices and regulatory requirements. If you continue to use our products and services after the Privacy Statement becomes effective, you will be deemed to have accepted the revised Privacy Statement. If you do not agree to the revised Privacy Statement, please do not use our products or services and contact us to close any account you create.

If you have any questions about this Privacy Statement or its implementation, please contact us at customerservice.Joe@docaq.com